Covid-19 Protection Plan
Covid -19 Protection plan
We are all so excited to welcome you all back to the Secret Garden.
We have introduced new and protective social distancing measures to keep our wonderful team and our much loves customers safe.
All booking must be made by calling the salon on 01902 750654, when booking an appointment, we will ask you some health questions.
We will be opening online booking in a few weeks.
Please arrive to your appointment on time, for social distancing purposes we will aim to stagger all client arrivals. We ask you arrive alone with minimal items or a small bag. Please wash your hands when you arrive. Please if you are feeling unwell prior to your appointment please call to reschedule.
all clients will be asked to fill out a covid -19 form.
Please note we will not be serving any hot drinks for now, we will be offering water after certain treatments in a disposable cup.
To minimise contact we will only be taking card payments, this will be reviewed in a few weeks, we will require 48 hrs notice for any cancellations or there will be a 50% charge of the treatment cost.
We have placed hand sanitisers throughout the salon for you and our team.
Increased Hygiene Measures
The premises has been deep cleaned throughout, and we will be following a strict cleaning procedure on all equipment and work stations in between clients
All staff will be required to change into work clothes when they arrive at the salon. Aprons will also be worn, uniforms will be washed daily.
In line with the Government Guidelines all therapists will be wearing a visor during treatments. Gloves will be worn in appropriate treatments. We ask our clients to wear a face mask whist in the salon. If you do not have one, we can provide one for a small charge.
All our team members have received extensive training on ensuring all treatments are conducted in a safe and hygienic and professional manor.
Thank you for your patience and support, as we work through this together. If you have any concerns please get in touch firstname.lastname@example.org